Find your license key
Your direct-edition Pro license key is linked to the email address you used at checkout. If you already bought Pro, you do not need to buy it again. You can still find your key after refreshing or closing the thank-you page.
1. Sign in with your purchase email
Open the Creem customer portal, enter the email address you used at checkout, and choose “Send Magic Link”. Open the secure sign-in link Creem sends to that inbox, then find your Galanty order to view your license key.
You do not need to create a Galanty account. If the sign-in email has not arrived, check spam and promotions folders and confirm that you used your purchase email.
2. Find your purchase email
Search your purchase inbox for “Creem” or “Galanty” and look for the license email sent when you completed your purchase. Check spam and promotions folders, too.
3. Contact support
Still cannot find your key, cannot access your purchase inbox, or entered the wrong email at checkout? Email support@galanty.cn with your purchase email, order number if available, approximate purchase date and amount so we can locate your order.
Please do not send passwords, card numbers or email sign-in links.
How do I activate it?
In the Mac app downloaded from our website, open Settings → Pro & license → “Have a license key? Activate” and enter your recovered key. You can use the same key after reinstalling or on a new Mac.
CLI users can run galanty activate followed by the recovered license key. For other questions, visit Support.